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HomeBlogMove-in inspection in Quebec: why it's your best landlord insurance
Lease & signingMay 6, 20266 min read

Move-in inspection in Quebec: why it's your best landlord insurance

'My tenant damaged my unit, I want to deduct fees.' Without a signed move-in inspection, your claim is almost always rejected by the TAL. Here's how to avoid that.

Move-in inspection — or entry inspection — is one of the most neglected documents in Quebec residential rentals. It's not mandatory under the Civil Code or the TAL standard lease. Yet, it's almost always the determining factor in damage disputes.

This article explains why move-in inspection is practically essential for landlords, how to do it right, what it must contain, and how to use it at the TAL the day you need it.

Why move-in inspection is essential — even if not mandatory

In Quebec, the tenant must return the unit 'in the state in which they received it' at lease end (article 1890 C.c.Q.). To enforce this, you must prove the initial state. Without a signed move-in inspection:

  • You can't demonstrate that this mark, hole, or damage didn't exist at move-in
  • The TAL applies 'normal wear' more broadly
  • The tenant can claim the damage existed before — your word against theirs
  • Almost all damage compensation claims without signed move-in inspection are rejected or reduced by the TAL

The TAL rule

The court grants the benefit of doubt to the tenant absent written, signed proof of initial state. Without move-in inspection, your damage claim file is a presumption — not proof.

What a good move-in inspection contains

Identification

  • Full unit address with unit number
  • Inspection date
  • Landlord (or representative) name and signature
  • Tenant name and signature (both signatures essential)

Room-by-room inventory

For each room, document state of:

  • Walls (color, marks, cracks, holes)
  • Ceilings (stains, cracks)
  • Floors (type, condition, scratches, stains)
  • Doors and frames (paint, hinges, handles)
  • Windows (glass, caulking, mechanisms)
  • Baseboards and moldings
  • Outlets and switches (count, condition)
  • Light fixtures (type, working order)

Equipment inventory

  • Appliances: brand, model, state, working order (fridge, stove, dishwasher, washer, dryer)
  • Bathroom: faucets, tub/shower, toilet, fan
  • Kitchen: cabinets, counters, backsplash, faucets
  • Heating system: type, state, accessible
  • A/C if provided
  • Smoke and CO detectors (present and functional)

Dated photographs

At minimum 30-50 photos covering:

  • Wide view of each room (2-3 angles)
  • Close-ups of existing defects (to not be held responsible later)
  • Floor and wall close-ups
  • Appliances and labels
  • Any pre-existing wear

GPS-stamped photos

Enable phone GPS timestamping (date + time + location embedded in photo). The TAL recognizes these metadata as solid proof of inspection date.

When and how to inspect

When

Ideally on key handover day, with tenant present. Best moment because:

  • Tenant is still in positive engagement mode
  • They can flag defects they don't want blamed later
  • You document together — easier to get signed
  • Unit is clean and empty (no tenant furniture in photos)

How

  1. 1Prepare a move-in inspection form in advance (template from landlord associations or online)
  2. 2Walk through together, room by room, with the tenant
  3. 3Note every observation in writing, immediately
  4. 4Photograph in tenant's presence
  5. 5Both sign at end of inspection
  6. 6Hand a complete signed copy to tenant (paper or digital)
  7. 7Keep a copy yourself (paper AND digital)

What's normal wear and what isn't

The TAL strictly distinguishes between normal wear (landlord's responsibility) and damage (tenant's):

Normal wear (landlord)Damage (tenant)
Slight wall discolorationWall holes (except one or two minor nails)
Minor floor marks after 3 yearsBurns, deep stains, large scribbles
Bathroom seals to redoChipped tub or shower
Worn faucetsFaucets broken by misuse
Yellowed paint after 5 yearsPaint marred by graffiti or damage
Door wear after useCaved-in or destroyed door

Age matters

Normal wear is proportional to occupancy duration. A 6-month tenant can't have 'normally worn' hardwood floors. An 8-year tenant has the right to have left visible marks. The TAL applies this case-by-case.

Move-out inspection

At lease end, redo an inspection. Direct comparison to move-in:

  • Inspection with tenant present if possible
  • Photos at same angles as move-in
  • Comparative list of observed changes
  • Clear distinction between normal wear and damage
  • Both signatures (ideally) or report sent to tenant

TAL usage

If you must file a TAL damage claim:

  1. 1Present signed move-in inspection
  2. 2Present move-out inspection or post-lease documentation
  3. 3Present dated comparative photos
  4. 4Attach repair invoices or restoration receipts
  5. 5Compute amount accounting for depreciation and normal wear

Depreciation

You can't claim the cost of a new floor if the damaged floor was 60% worn at lease start. The TAL computes residual value. Anticipate this in your claim.

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FAQ

Frequently asked questions

What if the tenant refuses to sign the inspection?+

Do the inspection anyway with a neutral witness present (neighbour, friend, professional). Document with dated photos. Note the refusal and reason. A documented unsigned inspection with witness and photos is better than no inspection at all.

How soon after signing can the inspection happen?+

Ideally same day. Beyond 7 days, the tenant can argue an observed damage predates their occupancy. If you really can't do it on handover day, do within 48 hours.

Inspection needed for furnished units?+

Even more essential. Inventory each piece of furniture, appliance, accessory with photos, brands, and condition. A simple list '1 sofa, 1 bed' is insufficient — specify condition, model, brand.

What if I didn't do an inspection at move-in and the tenant is in place?+

You can still do one mid-lease (cross-inspection), with tenant agreement and signature. Less ideal than move-in but much better than nothing. Or, lacking that, photograph and note now what you can observe — at least you'll have dated proof of an interim state.

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